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Our Insights

Opinion, experience & lessons from the front line.

Practical perspectives on digital transformation, programme leadership, and the NHS — from 30 years of doing, not just advising.

Image of NHS staff in a hospital corridor and an NHS logo

The NHS 10-Year Plan: what it will actually take to deliver

The vision in the NHS 10-Year Plan is right. The ambition is clear. But ambition without delivery discipline is just a wish list. As someone who has spent the best part of twenty years delivering complex digital programmes inside the NHS, here is what I think it will actually take.

Andrew Bucknor
9 min read
NHS multi-colour logo on an outside floor featuring a heart

Lessons from the world’s largest civilian change programme

The NHS National Programme for IT taught me things about delivery that 30 years of smaller engagements couldn't have. Here are the lessons that stayed with me.

Andrew Bucknor
9 min read
Image of a boxing gym window with quote by Sugar Ray Leonard saying "If you never know failure, you will never know success".

Why most digital transformation programmes fail – and it’s not the technology

After 30 years and £900m+ of complex programmes, the pattern is consistent. Most digital transformation failures share the same root causes — and none of them are technical.

Andrew Bucknor
8 min read

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